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⚖️ Legal · Privacy

Privacy Policy

This Privacy Policy explains how RankUp UAE collects, uses, and protects your personal information when you use our website and SEO services. We are committed to your privacy and handle all data in accordance with UAE data protection law.

Last UpdatedJanuary 2025
JurisdictionDubai, UAE
EffectiveImmediately
01

Information We Collect

RankUp UAE collects information to provide better services to our clients and website visitors. We collect information in the following ways:

  • •Information you provide: When you contact us, request a free audit, or enquire about our SEO services, we collect your name, email address, phone number, and business details.
  • •Website usage data: We collect data on how you use our website, including pages visited, time spent, and actions taken, via Google Analytics and similar tools.
  • •Cookies and tracking technologies: We use cookies to remember your preferences and understand how our website is used. See our Cookie Policy below.
  • •Communication data: If you email or WhatsApp us, we retain those communications to provide support and improve our services.
02

How We Use Your Information

RankUp UAE uses the information we collect for the following purposes:

  • •To respond to your enquiries and provide the SEO services you have requested.
  • •To send you SEO audit reports, proposals, and service-related communications.
  • •To improve our website, services, and client experience.
  • •To send periodic updates about SEO news, Google algorithm changes, and RankUp UAE services — only if you have opted in.
  • •To comply with legal obligations and protect against fraudulent or unlawful activity.
03

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • •Service providers: We work with trusted third-party tools such as Google Analytics, Google Search Console, and CRM platforms to operate our business. These providers are bound by their own privacy policies.
  • •Legal requirements: We may disclose your information if required by UAE law, court order, or government authority.
  • •Business transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred as part of that transaction.
04

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable UAE law.

Client data related to active SEO campaigns is retained for the duration of the engagement plus 2 years. Enquiry data from non-clients is retained for up to 12 months unless you request deletion.

05

Your Rights Under UAE Privacy Law

Under UAE data protection regulations and global best practices, you have the following rights regarding your personal data:

  • •Right of access: You may request a copy of the personal data we hold about you.
  • •Right to rectification: You may request that we correct any inaccurate or incomplete data.
  • •Right to erasure: You may request that we delete your personal data, subject to legal retention requirements.
  • •Right to withdraw consent: If processing is based on consent, you may withdraw it at any time.
  • •Right to object: You may object to our processing of your data for marketing purposes at any time.
  • •To exercise any of these rights, please contact us at privacy@rankupuae.com.
06

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

  • •Essential cookies: Required for the website to function correctly. These cannot be disabled.
  • •Analytics cookies: Help us understand visitor behaviour via Google Analytics. These are anonymised and do not personally identify you.
  • •Marketing cookies: Used to track the effectiveness of our advertising campaigns. You may opt out via your browser settings.
  • •You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
07

Data Security

RankUp UAE implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

These measures include encrypted data transmission (SSL/TLS), restricted access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

08

International Data Transfers

RankUp UAE is based in Dubai, UAE. If you are accessing our website from outside the UAE, please note that your data may be processed in the UAE or by third-party service providers operating globally (e.g., Google, which operates servers worldwide).

We ensure that any international transfers of personal data are carried out in accordance with applicable data protection laws.

09

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will promptly delete it.

10

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes by updating the “Last Updated” date at the top of this page.

We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

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